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Express Shipping Receive your orders quickly, within 24/48 hours
Free shipping Spend €69 and shipping It's FREE!
Easy and fast returns If you change your mind, return it the item and we'll refund you!
We are here for you Contact us on Whatsapp for any doubts and requests
FaQ - Frequently Asked Questions
Receive your order at home in 24-48 hours
Free shipping for orders over €69
Shipping for orders under €69 at €3.90
Cash on delivery supplement +7,00€
If you change your mind, you can return the item within 14 days.
Do you have any questions? Write us on Whatsapp! Just click on the icon at the bottom right.
The consumer is entitled to withdraw from the concluded contract, without any penalty, within 14 (fourteen) calendar days from delivery of the product or, in the case of purchasing multiple products delivered separately with a single order, from when the last product was delivered (the counting of days is calculated from the same day of receipt).
The following cannot be returned:
Costumes;
Accessories;
Items purchased during sales periods, Black Friday and discounts of up to 49%.
In case 3. a discount code will be issued (valid for 1 year) equal to the value paid for the returned goods, net of shipping costs.
Once the request is accepted (within 2/3 working days), the Seller will provide the address to which to send the return. Once the address has been received, the Consumer must ship the goods within a maximum of 72 hours. The return must reach the Seller's headquarters no later than 10 working days from receipt of the shipping address by email (returns received with a longer delay, even if shipped within the indicated times, will not be accepted). Inside the package, the Consumer, in addition to the goods to be returned, must include the completed form downloadable from the following link: Download the return form Shipping costs are non-refundable, only the value of the items will be refunded.
If an order that has benefited from free shipping is returned in its entirety, the amount paid by the Seller for shipping, equal to €3.90, will be retained.