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EXPRESS shipping at €3.90 and free from €69

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FaQ - Frequently Asked Questions

The consumer is entitled to withdraw from the concluded contract, without any penalty, within 14 (fourteen) calendar days from delivery of the product or, in the case of purchasing multiple products delivered separately with a single order, from when the last product was delivered (the counting of days is calculated from the same day of receipt).

The following cannot be returned:

Costumes;
Accessories;
Items purchased during sales periods, Black Friday and discounts of up to 49%.

In case 3. a discount code will be issued (valid for 1 year) equal to the value paid for the returned goods, net of shipping costs.

To exercise the right of withdrawal, the buyer must send an email to customerservice@palomastore.it indicating:

Name and surname;
Order number;
Email address used;
Goods to be returned;
Reason for return.

Once the request is accepted (within 2/3 working days), the Seller will provide the address to which to send the return. Once the address has been received, the Consumer must ship the goods within a maximum of 72 hours. The return must reach the Seller's headquarters no later than 10 working days from receipt of the shipping address by email (returns received with a longer delay, even if shipped within the indicated times, will not be accepted).
Inside the package, the Consumer, in addition to the goods to be returned, must include the completed form downloadable from the following link:
Download the return form
Shipping costs are non-refundable, only the value of the items will be refunded.

If an order that has benefited from free shipping is returned in its entirety, the amount paid by the Seller for shipping, equal to €3.90, will be retained.

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Cravatta Lumina Rosa a Pois

Cravatta Lumina con Fiori Rosa

Gonna Lumina Midi con Drappeggi

Tuta Numbers Felpa e Pantalone Grigia

1 colori

Pantalone Lumina in Satin Nero

Blazer Lumina Nero Senza Revers con Cravatta

Gonna Lunga in Pizzo Nera

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Cravatta Lumina con Fiori Rossi

Gonna Lumina a Fiori Rosa con Balze

Blusa Lumina in Pizzo Nera

2 coloris

Blusa Lumina in Pizzo Bianca

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Maglia con Spalle Scoperte Bianca

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Brown Wide Sleeve Cotton T-Shirt

12 coloris

Black Wide Sleeve Cotton T-Shirt

12 coloris

Black Wide Sleeve Cotton T-Shirt

12 coloris

Anthracite Wide-Sleeved Cotton T-Shirt

12 coloris

FaQ - Frequently Asked Questions

Availability

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1 colori

1 colori

2 coloris

2 coloris

1 colori

12 coloris

12 coloris

12 coloris

12 coloris

FaQ - Frequently Asked Questions

Not sure where to start?
Try these collections: